How We Get Our Water

Water is purchased from Metro Vancouver (formerly the Greater Vancouver Regional District). It is brought to Pitt Meadows from the Coquitlam watershed. Metro Vancouver is responsible for the transportation and quality of the water to the borders of Pitt Meadows, from which point the City takes over. Supplying water from the source to the consumer is a partnership between Metro Vancouver and the City of Pitt Meadows.

Water Quality

Water quality must comply with British Columbia's Drinking Water Regulations. Samples are collected weekly from seven sites throughout the City for testing by Metro Vancouver. There is a rechlorination station located on the Pitt River to ensure water quality.

Most water mains in the municipality are flushed annually, which occasionally results in a temporary drop in water pressure or noticeable discolouration in tap water.  Should you experience discolouration in your water, run an outside tap for approximately 20 minutes then try your inside tap again to ensure any sediment has been cleared.

View the 2017 Water Quality Report.  For any questions regarding water quality, please call Metro Vancouver Water Quality line at 604-451-6010.

Water Service Charges

Water consumption costs are charged to most residential and commercial users based on a flat fee. This fee is charged annually on the property tax notice due the first working day after July 1 of each year. Large volume water users and most farms are charged for water based on a metered usage. Meter readings and billings are done twice a year for the periods of January to June and July to December.

Charges provided by the City for sewer-related services of any kind that remain unpaid on December 31st are deemed to be property taxes in arrears. These charges are in respect of the property to which the service was provided and are recoverable under the provisions of the Local Government Act. They may include tax sale of the related property.

The Metro Vancouver charge makes up about 65% of the City's sewage budget (including reserve contributions). Because other sewage costs are relatively stable from year to year, the City's sewer rates are driven to a large extent by the sewer fees charged by Metro Vancouver.

New Water Connection

In order to get a new connection installed, contact Development Services by calling 604.465.2428 (Monday through Friday 8:00 am to 4:30 pm).  

Review the Waterworks Bylaw No. 2343, 2015 for information relating to connection fees and applications for connection and/or disconnection.  Once the forms are filled out, please drop off completed water applications to City Hall or fax to 604.465.2404.

Water Shutoff

There is no charge for water shut-off or turn-on. These services can be provided by the City during regular office hours – Monday through Friday 8:00 am to 4:30 pm.  All emergency water shut-offs are also at no charge.

If you require the water to be shut off, please contact the Public Works Department during regular business hours by calling 604.465.2434.  For requesting an emergency shut off after hours, please call 604.465.2465.